Location: Chesapeake, VA Category: Customer Service/Support Overview Provide personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software question...
21-Jan-2019Norfolk, VA+20 milesCustomer Service Jobs
Location: Norfolk, VA Category: Customer Service/Support Overview Provide personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions a...
The primary function of this position is to perform expert level repairs on material handling equipment by trouble shooting using diagnostic equipment and manuals while working in the field. ESSENTIAL DUTIES: Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE qualifications, and otherwise prepare for duties. Use manuals, repair man...
A gambling company is in need of a Telecommute Field Service Technician. Applicants will be responsible for the following: Pre-planning, scheduling and performing service activities assigned to geographic territory Being responsible for the coordination of all installations and visitation schedules Installing, converting, troubleshooting, repairing and/or de-installing as necessary Applicants m...
An IT firm is in need of a Telecommute Helpdesk Technician in the Fort Belvoir Area. Individual must be able to fulfill the following responsibilities: Diagnosing problems and provides applicable remedies Providing troubleshooting support to a user community Critical skills: Less than 25% travel A+ certification or equivalent may be substituted for background Min six months of relevant backgrou...
An info technology company has a current position open for a Remote Customer Service Team Leader. Must be able to: Develop and manage a team of Agents Evaluate team's and individual team player's performance Manage Team calls: process missed calls, lead calls, renewals Requirements for this position include: More than 1-year background in a Customer Service in management role Must be fluent in ...
A florist software provider is filling a position for a Telecommute Customer Service Lead. Must be able to: Access customer s computer for tech assistance Assist customers with tech issues with their Website, Point of Sale, and Proposal software via phone and chat Work together with team (Customer Service, Product Management, Engineering) to identify and resolve customer issues Requirements Inc...
Our Mission at ibex is Your Success! About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great cu...
18-Jan-2019Norfolk, VA+20 milesCustomer Service Jobs
Perform repairs on a variety of robots including Fanuc, Staubli and ABB. This maintenance position seeks technicians with background in mechanics and electronics systems. Task: *** Travel to customer locations to service robot hardware and systems. *** Install, integrate and program Articulating Arm Robots and End of Arm Tools. *** Troubleshoot, repair or replace worn, broken or malfunctioning ...
A software technology company needs applicants for an opening for a Telecommute Web Marketing Customer Support Representative. Applicants will be responsible for the following: Helping customers via email, chat and the telephone Writing support documentation to help users help themselves Working with the product team to build tools Requirements Include: Familiarity with running PPC campaigns Pr...
17-Jan-2019Norfolk, VA+20 milesCustomer Service Jobs
Required ID: 159157 Job Function: Ocean Freight Full time/Part time: Full time Contract Type: Regular Employment Job Level: Professional The Panalpina Group is 1 of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a globa...
Duties Duties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT Specialist (Customer Support) (Title 32) (Indefinite), Job summary Number D2182P01 and is part of the VA 192 SS PAS, National Guard. Responsibilities As an IT Specialist (CUSTOMER SUPPORT), GS-2210-11, you will be responsible for providing voice, data, wireless, Communicat...
Our client in Hampton, VA is looking for Call Center Representatives for Temp-to-Hire opportunities.- Candidates who are qualified please apply at www.randstadusa.com. Duties Include: -Take incoming customer calls regarding change request - 2+ years of Call Center background?? required - Conduct Research on any customer issues Working hours: 8:00 AM - 5:00 PM Skills: - Conduct Research on any c...
14-Jan-2019Norfolk, VA+20 milesCustomer Service Jobs
Info Technology Services (ITS) at Old Dominion University is seeking an hourly employee to provide technical support for ODU faculty, staff, and students over the phone, voicemail, email, walk-ins (daytime) and web ticket queue for the ITS Help Desk. Work shifts will be between the hours of 7:00 AM and 7:00 PM. Work days will include weekends and may be on any day of the Monday through Sunday w...
PRIMARY FUNCTION: The primary function of this position is to independently perform advanced repairs on material handling equipment to the customer's satisfaction while in the field. Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore material handling equipment to proper operation. ESSENTIAL DUTIES: Review the work ...
APPLICATIONS WILL ONLY BE ACCEPTED AT WWW.GSIWILLIAMSBURG.COM (or internal candidate website). THIS POSTING WILL REMAIN OPEN UNTIL January 22, 2019 , OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED, WHICHEVER OCCURS 1st. Guest Services Williamsburg is seeking long term dependable employees to work in our Security Department. Our benefits include, but are not limited to: - Paid h...
Job overview Do you want to make a difference in someone's life? Are you ready to have a career with purpose? Omnicare, a wholly owned subsidiary of CVS Health, provides comprehensive pharmaceutical services to skilled nursing and assisted living facilities across the United States. Due to the rapidly growing healthcare sector, we are have exciting opportunities to people at all career levels. ...
21-Dec-2018Norfolk, VA+20 milesCustomer Service Jobs
Position summary: The Customer Service Manager oversees and manages the day-to-day operations of the Contact Center. The manager will supervise all assigned staff and have responsibility for recruiting and performance management. He/She will lead and perform the daily activities of the assigned functional teammates. The Manager will have daily operational support of the Customer Service Supervi...
15-Dec-2018Norfolk, VA+20 milesCustomer Service Jobs
Position summary: The Customer Service Representative III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications channels. The helpdesk representative will respond to customers using the customer s preferred method of communication and do so in a courteous and timely manner. The ...
A local 24-hour call center with a nationwide customer base, is looking for motivated and quality-minded agents! We specialize in call handling for thousands of businesses nationwide. This requires no outbound sales or telemarketing!